From start to finish I was impressed with the order processing, I was kept informed at each stage. The machine is a dream and runs all my games on highest settings. Also, music production software can be run at a much lower latency and I can have many more instances of instruments. I upgraded to SSHD and I am amazed with quick bootup. The build quality is exceptional with the wiring being very neat and tidy. The Antec 1200 case is so quiet, you can hardly here the fans on there low setting which is giving me 25 C on idle and 62 C when stress testing with Prime95. I wouldn't hesitate to buy from UKGC again and would recommend them to anyone wishing to acquire a top quality machine.