This gaming pc is a bit of a brute. I'm very pleased with the service from UKGC and the quick response to emails. I did have a small issue of a noisy fan on the PC but they did send me a replacement that I fitted myself so that got sorted. Be warned this PC is very big and heavy, I had a job to take it up 2 flights of stairs! I think its a good thing though because it allows for expansion and good air circulation. It is very fast and loads up windows in about 8 secs and it plays borderlands 2 with max. settings very smoothly. The only critism is I couldnt get the asus soundcard to work through my 5.1 speakers properly, no matter what connection I tried nothing came out of the sub or centre speaker so in the end I've had to use the onboard sound which works fine.