I just got this computer for Christmas ( maybe a bit early) and it was amazing. Lets start at the beginning the packaging was in three boxes on for the monitor one for the pc and one for the rest of my stuff. It was packaged beautifully and safely and to add to this they installed everything for me which was a massive time save! The products like Razer and Samsung are al brand new and amazing ( typing this on a Razer keyboard) and not to mention but the customer service was brilliant with regular updates on the build shipping it was truly first class. So now onto performance it runs battlefield 3 on ultra like, well like I've never ran a game. This computer it truly amazing and I would recommend it to anybody and everybody.