I ordered this PC because it was time to upgrade. After some research I found out that this was pretty much the best option price/quality-wise. So I went ahead, got a tuned up Hydros. It arrived fast enough, with loads of bubble wrap, so it would not get damaged. Unfortunately after 3 days the graphics card (Nvidia GTX 970) died. I was a bit disappointed but understood that things like that happen with technology. Good that there is a 6 years warranty. I sent off my graphics card to UKGC on a Wednesday with a next day delivery. The RMA service was so fast that they have already examined the graphics card on Thursday, as soon as it arrived. It was faulty so I got a brand new one. I was playing already by Friday, as it has already arrived. Excellent service.