Top notch experience all round. They kept in constant communication with me at every stage of the purchase, assembly and delivery of my PC. The product arrived exactly on time. The PC itself has lived all up to all expectations, it was packaged incredibly safely - upon arrival there was minimum setup required before I was immediately able to use it (and all necessary information needed was provided in a helpful folder). Very happy with my purchase, and am glad to have the safety of their continued support should I need it.