Recently purchased the tornado for my sons' christmas. There was a slight delay in the process due to a security alert but once that was sorted out the service was excellent. At a very busy time of year the PC was built and delivered within 5 days. I was kept well informed during the process with emails after each stage of completion. To say my son is over the moon with the PC is an understatement. He has been playing Battlefield 3 in 3D and the graphics are amazing. Thank you for this great PC.