All communications were prompt, to the point and helpful. This was the case right from my initial enqiries when I was thinking about buying a machine, through to the activation of my warranty once it had arrived.
The system of status updates was very reassuring; its nice to know how the work is progressing on a major purchase like a custom computer, and even nicer when the emails give an explanation of what the statuses mean. These explanations were clear but concise.
I think details of the peripheral equipment (monitors, audio kit, mice/keyboards etc) would be useful on the website. Hard facts about all options are provided, but some comparison between them or suggestions of what would be most reasonably paired with other parts of the order might make this element more comfortable<br><br>The machine itself is great. It is much faster and quieter than any computer I've used in the past. The operating system, drivers and basic software came fully installed and there was no 'clutter', so it was a simple case of plug in and go!