The computer is a proper machine, so far haven't had any issues with it and runs games on max settings! My quarrel is with customer services, which, when you spend over a grand on a machine, could be better. For one, an unnecessary delay of two weeks was added to my machine for 1) sending me emails that I did not receive and instead of calling me to inform me it was ready, just await me making the phone call to chase up although this may have been my fault as i didn't check the status online. 2) When the delivery went wrong, I didn't receive a call at all to inform me this was the case. When I chased up I didn't even get a "I'm sorry, it's our fault". I just got a "It'll be with you in 2 more days, Okay?". Aside from the poor customer service, everything else is swell. I'd recommend the computer but not sure I'd recommend the company.
Product Rating
100%
Service
100%
Product Quality
100%
Excellent Product, Great Service
byLucy B
Posted on
Incredibly pleased with this PC! I'm a university student studying games design and I needed a good PC that can run game engines and modelling/rendering software as well as play games. I've been using this PC for approximately two months now and I've had no problems whatsoever- all of my games and programs can be run on high quality and it's so much faster than the gaming laptop I had previously. I had a small problem with the delivery service not sending me the tracking number and UKGC got back to me immediately and solved the issue. I've recommended UKGC to my friends who are in need of PCs, the quality of both the PC and customer service is excellent! I will definitely be coming back to them if I need some upgrades in the future.
Product Rating
100%
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100%
Product Quality
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Excellent service and great product
byNikki
Posted on
Went above and beyond to make sure our PC was configured, tested and delivered for my sons birthday. Configuration tool on the website was easy to navigate (for a newbie) and we are very pleased with the PC.
Product Rating
100%
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100%
Product Quality
100%
Superb Gaming PC Built to Spec
bypicklerick
Posted on
Having built my last PC around 8 years ago it was time for an upgrade. Initially I planned on swapping out some old components for new but since much of the computer parts were old it made more sense to buy new. I'll NEVER buy off the shelf PC's in a chain retailer since the parts are substandard and you'll be lucky to get 2 years use out of it before it breaks or slows to a crawl!
I searched for a reputable custom PC builder that only uses the best parts and settled on UKGC for the ease of customising one of their gaming PC's on their website, the detail of their parts descriptions and positive customer reviews stood them out. They were also very informative over the phone, not trying to upsell but instead giving honest feedback about my hardware choices for what I wanted it for and when asking if overclocking the AMD Ryzen 7 3700X would be worth it, I was told it wouldn't be when they could have let me pay extra for it.
From order to delivery it took a total of 14 working days which is certainly reasonable giving I placed the order late November so during the run up to Xmas. It came well packaged and with a neat folder that had all instruction manuals and advice on setup.
I went with their Phobetor - Ryzen 7 Gaming PC and upgraded the processor for future proofing; I'd highly recommend it, it also came with a great stock RGB fan. I went for a 1TB SSD instead of 250gig for the main drive as it saves on uninstalling larger games and 2x 2TB HDD's for storage.
I chose the sleek looking Phanteks Eclipse P400S RGB case with glass side panel. It comes with built in sound proofing, subtle front and interior RGB lights, front fan control, lights controller, 2x USB ports, mic and headphones line in. The cable management for the interior is well thought out: almost all cables are hidden out of sight maximising airflow. With the fan turned down it's barely audible.
Given it comes with a 6 year warranty so whilst you could build it for cheaper paying the extra for convenience and peace of mind it was well worth it. It's also nice not having all the empty component boxes cluttering on the garage!
It starts up and shuts down in a matter of seconds and whilst I've not yet had the time to play a high end game on it, Geforce tells me that it's capable of playing my latest titles on maximum settings, so I'm looking forward to that! Thanks UKGC.
Product Rating
100%
Service
100%
Product Quality
100%
Excellent build, excellent service - very happy!!
byDarren G
Posted on
I cannot praise UKGC enough. Pre sales service was excellent, with numerous calls to discuss modifications to the Phobetor prior to purchase and advise on areas I wasn't sure about. The build itself is stunning, I chose the Phanteks P400 Air case, upgraded the RAM to Vengeance Pro RGB and added 3 additional Corsair fans to maximise the RGB in the case and when I switched it on I wasn't disappointed. The cable management was flawless which makes the inside look visually brilliant and cannot believe I managed to get the scarce RTX 3070 GPU as well in the build. A few benchmarks completed before packing up for Christmas and the thing is a beast!! I cannot wait for my eldest son to open this at Christmas, he is going to be over the moon!! I have already recommended UGGC to a few people who are after custom PC's and will continue to do so!!
Product Rating
100%
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100%
Product Quality
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Excellent Machine
byPeter t
Posted on
I am really pleased with my choice, the PHOBETOR runs everything really well. Service and communications from UK Gaming PCs faultless. Given how big downloads are I think I might have gone for a bigger SSD by default, but that's something I can get later. All round very pleased with my purchase.
Product Rating
100%
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100%
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100%
a total beast, my son tells me
byTariq
Posted on
my son is super happy...has taken his gaming to the next level.
Product Rating
100%
Service
100%
Product Quality
100%
Perfect 5*
byChris B
Posted on
I am so pleased with my choice, the PHOBETOR runs everything i play perfectly. Iv tested this PC on Call Of Duty Modern Warfare, DayZ, Arma 3, Far Cry 5, and GTA V and im so pleased with the performance. Thank You!
Product Rating
100%
Service
80%
Product Quality
100%
Quiet, powerful and very aesthetically pleasing
byHarry P
Posted on
I love this build and I am a very proud owner. Would definitely consider upgrading with UK gaming Computers.
Product Rating
100%
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100%
Product Quality
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Very Happy
byBen P
Posted on
I customised this PC with a few extras and was very happy with the result. It has all the power I could need and some, and I would definitely recommend.